Dear SkyBOX customer,

We wish to inform you that we have received a shipment with AWB # Guia.Number that requiere the invoice.

Please, go to My Shipments, click on Pending Invoice and upload the requested document.

Your shipment status will change from pending Invoice to shipment to process.

Note: If after 3 working days we do not receive the invoice, SkyBOX will issue a pro-forma invoice based on the value as established by the seller itself or a similar store, and will proceed with the shipment with such a pro-forma invoice. The Customer shall become the responsible to indemnify SkyBOX for any losses or damages it might suffer resulting from the issuance of said invoice even if the pro-forma invoice bears a value which is higher than the amount actually paid by the Customer for the merchandise.