Dear customer: We wish to inform you for your security we see ourselves in the obligation to ask for the following documentation: Copy of your Passport or Identity card. Copy of your last account statement of your credit card. Copy of your credit card front and back. Send these documents attach to xxxx Note: The documents asked for will be used for the validation of your account with SkyBOX . We assure you that they will be dealt with extreme care and confidentiality. We remind you that you will have a term of 12 days to send us all the information asked for; otherwise and by questions of your security and our own your account and/or shipments would be cancelled. Once the following documents are received we will update the information and we will immediately proceed with the shipments and/or activation from account. If you have any other questions or any other doubts please forward your questions to this same email, that will be answered in a period of 24 to 48 hours. For any other information please visits our page Web www.skybox.net/DHL We hope that this information has been helpful. Sincerely, Customer Service Department